IBM Patent: A.I. Fact-Checker with In-Call Actionability
By K. Renee
File Date (@US Patent Office): January 19, 2017 Patent: 20170019535 Family ID: 57775256 Kind Code: A1 Applicant: International Business Machines (IBM)
Super Easy Explanation: A system that fact-checks live calls and takes action to “cause change” in any call that is “determined…as false”. [Abstract]
Now, to Break It Down a Bit Further:
Who’s Involved (initially) : telecommunicating from & an automatic program, ran on an artificial-intelligencia computing system. What’s Happening : The A.I. system “detects a fact statement made during a conversation” [0024]. It detects “alleged facts” by using NLP (Natural Language Processing) to identify a “defined grammatical construct” and “the presence of one or more keywords”. [0025] “As some non-limiting examples” the system “can be configured to detect statements that include financial terminology…words referring to a location, an institution, an entity, and the like”. [0025]
The A.I. system “initiates a capture of a call segment”, recording the “fact statement”. The capture can retroactively record, including the conversation that occurred “at a time prior” to “wnhen the fact statement was made” [0026]. The call data is pre-processed and converted for fact-checking.
“The (call) data can include text, sound, graphical, or video information.” The A.I. “applies different methods to convert…the information.” [0035]
The A.I. system then sends that processed data set “for fact-checking…verifying the accuracy of the fact statement by using information from a third-party.” [0030]…